How many decisions still go through you?

Before you add an AI agent, one question: how many decisions each week still make it all the way to you?

An agent does not decide for you. It carries out what it has been allowed to do. If nobody has written down who decides what, the agent inherits the fog, and so do you.

Week one

Start with one page. List the everyday decisions in your business: prices, refunds, rush orders, exceptions. For each one, three lines: who decides, up to what amount, and when they call you.

The page costs almost nothing. It shows where the bottleneck is, often without any tool at all. It is also the first week of an AI transformation plan: before choosing a technology, you write the rules.

What changes

Once the rules are written, an agent can prepare, check or follow up without interrupting you. Without them, every case becomes a question for you.

Your test this week: for five days, note every decision that comes up to you. The total will tell you where to start.

How many decisions a week come up to you?

Paquin & Co.: https://www.paquinco.com/